Banking jobs in Uganda

JOB DETAILS:To reconcile suspense accounts or match entries / records across accounts / records and take required action that will achieve an outcome where “open” / unmatched items are correctly resolved and reported on in the general ledger within defined turnaround times (TATs).To contribute to the process of improving, automating, digitizing and/or eliminating reconciliations.This role requires an understanding of accounting, …

JOB DETAILS:To handle all telephonic, email and fax queries relating to merchant statements (e.g., paid or unpaid invoices / debtor age analysis), merchant remittances and general merchant enquiries (e.g., updates merchant banking details, etc.) for payments received.To check, verify and capture payment instructions received from the different business operations teams (e.g. TMU, Loans Admin, Agency) into the  Payments systems.Liaise with relevant …

JOB DETAILS:Key Responsibilities• Ensure the highest standard of credit quality through the structure, sanctioning, monitoring, and control of credit applications while exercising judgment and discretion in the evaluation and approval/decline of higher risk classification credit proposals.• Work in partnership with business leadership to support growth consistent with our strategy-aligned Risk Appetite, and in partnership with business areas.• In coordination with …

JOB DETAILS:Job SummaryTo provide excellent service to all customers through provision of product information, real time resolution of customer queries, complaints, handling and identification of customer needs through leads generation. General Working Conditions/Inherent Requirements• Frequent visual, listening concentration, telephone & computer usage• The job involves shift work where all advisors maybe required to work in varying shifts (24/7) on rotational …

JOB DETAILS:Job DescriptionTo establish Governance, Control and Compliance (GCC) capabilities in a large/medium country by implementing solutions for diverse in-scope portfolios that require GCC services and unique country context, typically within Engineering but can span across all in-country Client Segments / Solutions, Domains & Corporate Functions. Lead and drive the implementation, tracking and monitoring the Group Governance, Control and Compliance …

JOB DETAILS:JOB PURPOSE:Reporting to the Head of Coverage, the role holder will be responsible for developing and executing business plans for the sector in line with the overall Corporate Banking business strategy. The Sector Head will lead a team of RMs and work closely with product houses and retail to ensure that they get maximum revenue from all the relationships. …

JOB DETAILS:KEY RESPONSIBILITIES:Operational efficiency:• Ensure adherence to policies, processes, procedures as per documented operating standards (SOPs & Operations Manual) including compliance with AML/KYC guidelines in processing of transactions.• Ensure support to the MSQC to achieve timely resolution of all operational audit issues at the branch. • Ensure adherence to approval limits for processed transactions.Service quality:• To offer seamless customer satisfaction …

JOB DETAILS:Reports to: Manager, Products, Innovation & Transactional BankingDepartment: BusinessJob Summary: Responsible for enrollment, marketing of bank products, ensuring the bank’s product offering is fully utilized by the target market. Key Responsibilities:• Accountable for effective conversion of CBU customers on all products and channels.• Drive uptake and utilization as per banks strategy and budget.• Monitor performance of the bank’s products …

JOB DETAILS:Reports to: Head of Marketing, Communications & Public RelationsDepartment: Marketing DepartmentJob Summary: Responsible for managing the entire customer service function across the Bank, ensuring high quality and effective end-to-end customer experience Key Responsibilities:• Manage key customer service processes, including customer interaction models, complaint management, and performance metrics.• Benchmark best practices to enhance customer satisfaction and loyalty.• Oversee compliance with regulatory …

JOB DETAILS:Job PurposeTo support the Relationship Manager in day-to-day management of an assigned portfolio and provide analysis on key assigned Liability relationships.Direct, Control and coordinate all banking, and operations associated with the assigned portfolio of accounts with the intention of monitoring acceptable risk and maximizing bank’s return from each clients. ResponsibilitiesRelationship Management• Manage the portfolio in liaison with the Relationship …