JOB DETAILS: Reports to: Customer Service SupervisorDepartment: Customer ServiceDuty Station: Call Centre JOB SUMMARY:The overall purpose of this role is to provide a one-stop financial solution to retail customers following-up on non-funded and dormant accounts, up-selling and cross-selling to account holders and potential leads, provide efficient, effective customer service with utmost level of consistency and quality to all customers. KEY RESPONSUBILITIES:• Outbound campaigns …
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Head of Technology Risk Ass. & Govern job at Absa Bank
JOB DETAILS:Job SummaryTo provide specialist advice & support in the development & implementation of IT security service delivery processes, methods and techniques enabling secure management & control of IT access, in alignment with governance requirements. Job Description• Process: Provide specialist advise and support to safeguard information systems and associated assets through the identification and management of security risks. Identify, diagnose …
Read More »Gulu Branch.Branch Manager job at KCB Bank
JOB DETAILS:KEY RESPONSIBILITIES:• Grow, retain Branch Business and ensure all revenues is collected in order to increase profitability.• Implement laid down policies and procedures.• Manage and operate costs within in branch budget. • Motivate, coach and develop a high performing team, develop staff skills – identify staff training needs. • Implement service standards, monitor service delivery and control of general …
Read More »Retail Banking Department,Uganda.Retail Business Analyst (Ag) job at KCB Bank
JOB DETAILS:KEY RESPONSIBILITIES• Perform business analysis and interpretation of performance trends (internal and external) relating to the Retail business to facilitate management decision making.• Prepare Retail business performance papers for discussion by the Country Management Exco, Assets & Liabilities Management Committee, Business Development meetings and other applicable management committees. • Prepare reports and insight on portfolio trends that includes but …
Read More »Assets and Liabilities Manager job at Cairo bank Uganda
JOB DETAILS:Job Summary:The Assets and Liabilities Manager will provide input for strategic oversight, and policies that support the bank’s asset and liability section and aim to increase the bank’s profitability under the supervision of the Chief Finance Officer, by the bank’s vision and general objectives without compromising on growth. Key Responsibilities:• Provide input for strategic oversight, and policies that support …
Read More »Customer Experience Consultant job at KCB Bank
JOB DETAILS:KEY RESPONSIBILITIES: MUST NOT BE MORE THAN 10• Cross sell all bank products and services.• Attend to customer’s queries whilst lodging them In ECRM • Resolve and minimize number of customers complaints. • Receive and analyze customer applications for ATM cards, Credit cards and cheque books, prepare quality recommendations within set T.A.T.• Maintain proper documentation and custodianship of Blank …
Read More »Employee Banking Relationship manager job at Standard Chartered
JOB DETAILS:Job SummaryTo create new and manage existing relationships effectively in order to facilitate the growth of the Employee Banking Deposits and Asset portfolio within the Wealth & Retail banking business. Create opportunities for the various sales channels within approved Employee Banking Companies through organising activations and other relationship deepening initiatives within the company. Business• To grow the Employee Banking …
Read More »Graduate Recruitment Program job at Bank of Africa
JOB DETAILS:Are you a recent graduate interested in a career in banking? We would like to help you be the best you can be OpportunitySales Executive opportunity; where the best performers will be eligible for permanent recruitment in any of the bank’s various departments. Minimum Conditions to Apply• Graduate in 2023 and 2024• At Least Credit 3 in Mathematics and …
Read More »Compliance Officer job at Yako Bank
JOB DETAILS:Organization: Yako BankDuty Station: Head Office (Kampala), UgandaReporting to: Manager Compliance About :Yako Bank (U) Limited was incorporated in the Republic of Uganda in 2010 and licensed as a Credit Institution by the Bank of Uganda in 2020. In September 2015, Yako got its license to operate as a deposit taking institution and started operations under the name Yako Microfinance (U) Limited. It …
Read More »Branch Manager – Fort Portal job at United Bank for Africa (UBA)
JOB DETAILS:United Bank for Africa (UBA) is one of Africa’s leading financial institutions, with operations in twenty (20) countries and four (4) global financial centers: London, Paris, New York and Dubai. UBA has evolved into a Pan-African, provider of banking and related financial services through diverse channels globally. United Bank for Africa Uganda represents UBA’s pioneer country activities in the …
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