JOB DETAILS:
Premier Credit Limited is a credit-only institution regulated by UMRA, with a nationwide outreach. We are dedicated to providing innovative financial solutions to our customers. As part of our commitment to
excellence, we are actively seeking a motivated and results-oriented professional to join our team as a Call Center Team Leader – Telesales.
DUTIES & RESPONSIBILITIES.
• Lead and motivate a team of telesales agents to achieve and exceed sales targets for civil servant loans.
• Provide coaching, guidance, and performance feedback to team members to optimize their sales techniques and productivity.
• Monitor and evaluate team performance metrics, such as conversion rates, call quality, and adherence to compliance standards.
• Implement strategies to improve sales processes, call handling efficiency, and customer experience.
• Ensure compliance with regulatory requirements and…
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