Call Center Agent job at Draco Formosa

JOB DETAILS:

Location: Kampala, Buganda Road
Salary: UGX 250,000 or more + bonus (lunch provided)
Benefits: After six months, the basic salary will increase to UGX 300,000 or more + bonus.
Work Hours: Monday to Saturday, 9:00 AM to 6:00 PM

Qualifications:
• Excellent communication, writing, and problem-solving skills
• Strong attention to detail, time management, and teamwork abilities
• Ability to work independently and proactively
• Customer-oriented mindset with a focus on providing exceptional service

• Proficiency
• Handling inbound and outbound calls from customers
• Providing accurate information and resolving customer inquiries
• Tracking and documenting call details
• Ensuring customer satisfaction and loyalty
• Contributing to a positive and collaborative team environment

Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education: Professional Certificate

Job application procedure

To Apply:
Please bring your CV to 4th floor, Lotus office on KRSNA MART building, opposite Acacia…

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