JOB DETAILS:
Job Summary
To maximise the customer experience by ensuring that continuous quick and efficient service is delivered to all Cash Customers through mentoring, coaching and developing staff within Hub and Spoke, The process requires careful daily coordination, cash planning (including foreign exchange/banknotes), forecasting and management and would need to use a nodal optimization tool to ensure most effective cash management. Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise-Wide Risk Management Framework and internal ABSA Policies and Policy Standards. Understand and manage risks and risk events (incidents) relevant to the role.
Job Description
Key accountabilities
Leading a team of cash and service colleagues
• Responsible for opening and closing procedures for the branch area as per current procedures
• Perform quality checks…
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