JOB DETAILS:
Position: Automotive Technician
Department: Customer Service
Reports To: Senior Technician
JOB AIM
Ensuring Proper Installation Of Gps Tracking Devices
Summary of Position:
The Customer Support Officer is responsible for ensuring proper installation of GPS tracking devices on all client moving assets & generators. CSOs should also be able to deliver the highest-level of professional service to the Company clients while keeping tracker’s installation and service information strictly confidential.
Duties and Responsibilities:
Technical
• GPS installations of vehicles and assets.
• GPS maintenance and supports.
• Vehicle and Asset inspections/Surveys.
• Field reports.
• Maintains quality service by establishing and enforcing organization standards.
• Identify and submit reports on the causes of common faults on the tracking system.
• Repair of defective tracking units
• Proper de-installation and transfer of…
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