ASO & Warranty Engineer job at Mansour Automotive

JOB DETAILS:
Job Role
Warranty Engineer is responsible for administration and analysis of customer Warranty returns. The Warranty Engineer commits to being the “quality expert” as well as the “voice of the customer”. and will champion/support continuous improvement of the Quality System and design/manufacturing/assembly processes with the manufacturing companies

The role will be Responsible for reviewing and analyzing customer warranties for failure mode or responsibility, Communicate with the manufacturing company for warranty issues and trends to improve product quality, process warranty claim for payment, responsible for implementation manufacturing company policy and procedures in his/her location.

Job Responsibilities
• Act as a technical reference and escalation point for a team, resolving somewhat complex and unforeseen issues and providing advice and guidance on process and procedure, to support others in delivering their duties

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