JOB DETAILS:
Job Description
Supports the establishment of a Personalization capability in a specific Africa Region, Involved in Rolling-out developed analytical tools and toolboxes into regions and countries enabling the advancement of country-specific personalization journeys.
• To leverage our client’s voices through personalized and contextually relevant conversations for client-led products and solutions design and development.
• To collaborate with a multi-disciplinary insights and analytics team that partners in the design and delivery of personalized client conversations for Personal and Private Banking Clients, country.
• To co-create, administer and enhance a client conversation portal (e.g. NBA) enabling bankers to have contextually relevant and meaningful conversations with clients in partnership with in-country personalization teams,
• To build, maintain and enhance statistically robust and accurate campaign models to facilitate conversations, take-up optimization across acquisition,…
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