JOB DETAILS:
PowerUP is making electric cooking affordable, accessible, and normal across Africa. We are a clean-tech company developing efficient appliances that reduce carbon emissions while delivering income and health benefits to our customers in Africa. We seek to become the leading provider of emissions-reducing products and technology to consumers in Africa. PowerUP combines data analytics and behavioral science, and carbon finance to ensure our customized electric cookers are fully adopted to displace biomass and fossil fuels.
About the Role
The role of the Aftersales Service Officer is to provide exceptional technical support and services to customers of PowerUP electric products. They will receive customer issues, diagnose and troubleshoot product faults, conduct repairs and maintenance of faulty products and keep an up to date database of service records. Key deliverables include…
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