JOB DETAILS:
General Purpose
Our client is looking to hire an IT Support Officer to be responsible for providing technical assistance to employees and maintaining the company’s IT infrastructure.
Location: Uganda – Lubowa Area
Salary: Ksh. 70,000 (net)
Duties & Responsibilities
• Provide first-line support for employees regarding hardware and software issues.
• Troubleshoot and resolve IT-related problems, including network issues, application errors, and hardware malfunctions.
• Assist with the installation, configuration, and maintenance of computer systems and software.
• Monitor and maintain the health of IT systems, including servers, workstations, and network equipment.
• Provide training to staff on new software, tools, and IT procedures.
• Help employees with troubleshooting day-to-day technical issues.
• Maintain accurate documentation for all support requests, resolutions, and system configurations.
• Collaborate with other departments to ensure that IT systems meet business needs.
• Provide…
Click Here to View the Full Job Description >>>