JOB DETAILS:
Job Description
To sell products in accordance with the business needs and to facilitate the development of customer loyalty through customer management and to consistently portray a professional image.
• Generates leads, builds new and maintains existing customer relationships for walk-in customers.
• Asseses client service requirements and resolves accordingly
• Migrates customers to digital platforms.
• Attends to customer queries within set timelines and escalates those that cannot be resolved to relevant departments.
• Logs all queries, complaints and Queries on Salesforce.
Qualifications
• A bachelors degree in business, commerce or a related field
• Must have at least two years previous sales experience from a financial institution
• Customer understanding & the ability to analyse customer needs by engaging with them, analysing their personal financial objectives as…
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