JOB DETAILS:
About the Role:
Reporting to the Senior Sales Team Lead with a dotted reporting line to the Engineering Team Lead, the Sales & Service Center Associates will manage our Service Centers. The key role will be to offer exceptional customer service to all customers that come to the service center, drive sales conversion, manage stocks, troubleshooting aftersales, and escalate all aftersale issues reported by customers through the service centers. 50% of the role expectation is highly centered around sales with overall support for the shop operations and general management.
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