Reports To: Systems Administrator
Department: ICT
Job Summary: The Field Support Assistant will be responsible for assisting in ensuring all NIRA field equipment and servers are up and running 24/7so as to provide a seamless flow of data, from the field servers to the central server for processing and back to the field servers.
Key Duties and Responsibilities
·Assists in implementing, and enforcing comprehensive maintenance procedures for NIRA technology equipment and servers
·Assist in carrying out data backup and recovery following the data backup policy.
·Assists in performing tests and evaluations regularly to ensure data security, privacy and integrity
·Assists in monitoring field server performance, implement changes and apply new patches and versions when required
·Assist in devising and implementing processes for resolving faults and data loss and writing disaster recovery plans.
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