JOB DETAILS:
Reports to: Risk, Recovery & Tracking Coordinator
Location: Mukono, Mattuga, Nabbingo, Jinja, Kampala
Role:
To install, monitor and provide tracking installation services and support for motorcycles in line with company guidelines.
Duties and Responsibilities
● Support the recovery team on field tracking to recover from non-compliant clients and stolen bikes
● Align and assign the tracking devices with motorcycles in line with company guidelines.
● Install configure and maintain trackers
● Review of trackers that have gone offline
● Review trackers of all impounded bikes
● Remove tracking devices for finished loans.
● Install trackers for those that are lost from impounded bikes being resold to customers.
● Perform hardware upgrades, repairs, and replacements as needed.
● Resolve hardware-related issues in a timely manner.
● Conduct routine maintenance checks to ensure…
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