Reports To: Manager Information Systems
Department: ICT
Job Summary: The Systems Administrator Assistant will be responsible for assisting in management and administration of computer systems, software applications, provide support to users, maintain information systems and networks, upgrade and install new hardware and software, and perform troubleshooting techniques.
Key Duties and Responsibilities
·Assists in regular monitoring of performance of both hardware and software and offer trouble shooting and technical support to employees and external users through the TPI
·Assists in management and administration of software applications, operating systems, databases, networks (LAN, WAN) and patch management.
·Assists in responding to user’s complaints and provide timely solutions and at the same time managing user credentials in accordance with the approved ICT policy
·Assists in upgrading, installing, and configuring application software and computer hardware and…
Click Here to View the Full Job Description >>>