JOB DETAILS:
REPORTING TO: Head- Collections & Recoveries
JOB PURPOSE: Reporting to the Head- Collections & Recoveries, the role holder will be responsible for supporting the Collections and Recoveries Unit to enable the smooth running of the support functions within the unit in a manner that fosters excellence.
LOCATION: Kampala
KEY ACCOUNTABILITIES:
• Management and solutions of all customer-related queries(balances, clearances, releases) etc.
• Preparing and following up on payment for invoices from service providers like Newspaper Agencies, Security companies, Valuers, EDCs etc that are Collections and Recoveries related.
• Track and monitor the unit registers, SLAs and Professional indemnity for the various stakeholders ensuring that they are updated.
• Maintain a central Insurance tracker and update insurance claims status of accounts under Collections and Recoveries. Provide monthly reports of the Insurance tracker.
• Reconciliations…
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