JOB DETAILS:
Purpose:
The Counselling Assistant will serve as the point of entry to the MHU toll-free mental health phone counselling and referral services, during weekends. The Counselling Assistants will work as a back-up team for the weekdays’ Counsellors. As such, they will record and refer complex cases to the Counsellors at the commencement of the new week.
A. Project Implementation
• Provide counseling or Psychological First Aid (PFA) and other short-term therapeutic services for especially young people (15-35) with mental health issues.
• Provide appropriate referrals to all individuals who need extra and specialized care and support.
• Provide accurate information to all individuals, presenting all possible alternatives within the spectrum of care and allowing beneficiaries to make informed choices.
• Maintain proper and updated records (data) on all people accessing the phone call-in facility, using the given guidelines.
• Participate in specific research…
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