Systems Administrator job at Uganda Institute of Information and Communications Technology (UICT)

1. Job Title: Systems Administrator (01)
Department: Principal
Unit: Systems Administrator
Grade: UICT/05
Reports to: Principal
Supervises: IT Officers, IT Technicians.

Main purpose of the post:
Main purpose is to ensure the efficient operation and maintenance of the institute’s IT infrastructure. This includes managing servers, networks, and software applications to ensure smooth functioning and availability for students, faculty, and staff. Overseeing troubleshooting technical issues, implementing security measures, performing system upgrades, and providing technical support to users and optimizing Institute IT Systems.

Main Duties and Responsibilities
a) Design, develop, implement and coordinate systems, policies and procedures
b) Development and overseeing the implementation of the ICT strategy and enterprise architecture

c) Plan, organize, control and evaluate IT and electronic data operations/systems.

d) Research, evaluate purchases, install, Design, configure, and test computer hardware, network and operating system software.
e) Manage multiple servers, workstations, and terminals, ensuring proper integration of these components with existing Institute computer systems.
f) Plan, coordinate, and implement network security measures in order to protect data, software and hardware.

g) Conduct growth analysis, capacity planning, develop capital and operating budget proposals.
h) Provides advice and technical support to various users regarding specific operational/applications issues.
i) Design and develop methods and procedures for collecting, organizing, interpreting, and classifying data for input and/or retrieval.
i) Develop and implement various training and instruction programs for users including students on the use of operating systems, networking, applications, and databases.
j) Supervise other network support and client server specialists.
k) Compile and maintain inventory of the network resources including hardware and software.

Key Results Areas
a) Development, installation, administration, troubleshooting, and maintenance of network
b) Establishment of data security and disaster recovery systems
c) Development and maintenance of capital and operating budgets and hardware inventory.
d) Establishment, implementation, and enforcement of information systems policies within the network system environment
e) Supervision of network support staff.

Person Specifications
A. Qualification/Training/experience:
i. A Bachelor’s degree and Master’s qualification in Information and Communication Technology discipline from a recognized institution of higher learning with at least three-years experience in a similar position in a reputable organization.
ii. Must be a holder of an ICT professional certification such as MCSE, ITIL, MCSA etc.
iii. 2-5 years working in IT operations
iv. Experience in leading and managing large IT projects and rolling out ICT infrastructure across various technologies
v. Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems and phone systems.
a) Strong and critical thinking and decision-making skills
b) Excellent project management skills and strong ability to priotise
c) Firm grasp on IT infrastructure and best practice operations.

Work Hours: 8

Experience in Months: 24

Level of Education: Bachelor Degree

Job application procedure
Interested candidates should submit to the email below indicating their telephone and email address to the Institute Secretary, P. O. Box, 7187, Nakawa Kampala, on not later than Monday, 22nd April, 2024 at 5.00 pm.

The email should indicate the position applied for in the subject line and the attachment should either be PDF or Microsoft Word document.

Attach detailed curriculum vitae indicating two professional and one-character referees indicating their contacts and valid email address, certified copies of transcripts and certificates cited in the CV, proof of previous employment, and a copy of National Identification.

• Applications and documents submitted in picture format shall not be considered.
• Applications sent and received above 5:00 pm will not be considered.
• Only shortlisted applicants will be notified.
• Any form of canvassing will automatically lead to the disqualification of a candidate.
• Positions not provided for in this advert or previously advertised and the deadline expired should not be applied for.

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