Senior Manager- Credit Support and Monitoring at DFCU Bank

dfcu Bank is a fast-growing Bank in Uganda offering a wide range of financial solutions to its chosen market segments. We are seeking to recruit for the role of Senior Manager- Credit Support and Monitoring in our CEO Domain to support our expansion strategy.

REPORTING TO: Head of Corporate Credit

JOB PURPOSE: Reporting to the Head of Corporate Credit, the role holder will oversee monitoring of facilities extended to customers to ensure that they are used for the intended purposes and performance is per the agreed terms of sanction.



  • Assisting the department in the implementation of plans through specifically assigned initiatives or collaborating with other managers to deliver broader banks targets.
  • Providing leadership and oversight over the Credit Support and Monitoring unit by ensuring that the staff are highly motivated, well trained and guided to effectively discharge their duties.
  • Champion dissemination of Credit policies and initiatives across the business.
  • Support compliance with all relevant regulatory and statutory requirements like BOU, Auditors (External), URA, Funders, Credit Reference Bureau in line with bank policy and procedures.
  • Full participation and implementation of system & project issues affecting credit monitoring and control.
  • Developing a tracking and monitoring mechanism for all post approval covenants and ensuring any breaches are flagged and escalated accordingly.
  • Oversee account classification and provisions trends to ensure they are proactively managed in line with regulatory and policy requirements.
  • Developing and implementing tools for identification of Warning Signs across the portfolio to enhance quality of the book and proactively address issues arising.
  • Working closely with Credit Managers and Relationship Managers (RMs) to implement remedial plans by recommending appropriate actions for noncompliant customers or address other credit risk matters.
  • Perform/supervise compliance checks against approved drawdown Programmes for project finance loans and other loans where necessary, recommending inspection of the projects to verify the position by internal or external resource.
  • Ensuring that all processes adhere to laid down controls and procedures in accordance with bank policies and Prudential Guidelines issued by the Central Bank and any other relevant regulatory requirements.


  • Bachelor or above Degree in Finance, Banking, Business, or related subjects.
  • Credit certification/accreditation.
  • A minimum of 7 years overall banking experience 3 of which should have been at managerial level within Relationship Management and Credit Risk environment
  • Strong analytical and numerical skills supported by experience in credit analysis.
  • Good interpretation and decision-making ability.
  • Experience in holding a personal lending mandate will be an added advantage.
  • Experience in development and review of credit management policies is preferred.
  • Ability to manage complex and multifaceted stakeholders.
  • Effective communicator and influencer.
  • Excellent negotiation and stakeholder management skills.
  • Good Leadership and people management skills.
  • Good planning and organizational skills.
  • Excellent understanding of the banking act and prudential guidelines.
  • Good knowledge of banking products and evolving credit risk management systems; and
  • Good understanding of legal risks and laws applicable to Banking and Finance relating to lending and credits documentation.

Application Details:

If you believe you meet the requirements as noted above, please forward your application with a detailed CV including present position and copies of relevant professional/academic certificates (University Transcript, O & A level), by close of business on Friday 12th August 2022 to the email address indicated below.

dfcu Bank is committed to give equal opportunities in employment and aims to ensure that it does not discriminate against gender or race. Only short-listed candidates will be contacted through +256 312 300391.

Disclaimer: dfcu Bank does not solicit/accept payment in cash/kind from prospective candidates in exchange for shortlisting or job placement. Any candidate who engages in this kind of transaction is aiding and abetting fraud and will be automatically disqualified.

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