Senior IT Officer job at National Lotteries and Gaming Regulatory Board

 Job Title: Senior IT Officer

Salary Scale: NLGRB 4

Reports to: Manager IT

Responsible for:   IT Officer Systems Security

                                    IT Officer Database Management

                                    IT Officer Programming

Job purpose

To provide technical support in the management, and maintenance of systems, networks and databases of the organization

Key duties and responsibilities

1. Monitor Internet usage and maintain the Board’s network infrastructure including switches, routers and firewalls, and report to ISPs in case of a downtime
2. Coordinate the Setup, configure, maintain and monitor servers, routers, switches, Printers and ensure all domain services are optimally running all the time.
3. Follow up warranty and non-warranty repairs and preventive maintenance (PM) of all IT Hardware and monitor service delivery in accordance with set best practices and agreed standards.
4. Administer user accounts, permissions and access rights to ensure data confidentiality and integrity.
5. Provide technical support with respect to required hardware and network infrastructure solutions and advise Management and Staff.
6. Implementation of the Help Desk for the ICT users to sustain a high quality customer care service in line with the departmental objectives and Business Plan.
7. Implement staff ICT literacy programs to ensure that systems usage conforms to set quality service standards in line with the LGRB   objectives
8. Monitor network performance, identify potential security threats and implement necessary measures to protect the organisation’s data and systems.
9. Develop and implement security plans, measures and parameters for access and data base integrity
10. Develop IT disaster recovery measures for all the Board’s applications and software services.

Person specifications

Qualifications

1. An honor’s Bachelor’s degree in either Computer Science, Information Technology, Information Systems, Software Engineering and Computer Engineering, Information Security, Business Computing, Telecommunication Engineering, Electrical Engineering or Science (with focus on Computer Science, Mathematics)
2. Either A post graduate qualification in either: Computer Science, Information Technology, Information Systems, Software Engineering and Computer Engineering, Information Security, Business Computing, Telecom Engineering, Electrical Engineering or Science (with focus on Computer Science, math) Or
3. A professional qualification in any IT related field

Working experience

A three (3) years working experience at IT Officer Level or an equivalent level from a reputable organization.

Competencies

1. Technical

• Research and analytical skills
• Knowledge management
• Information Communication Technology
• Risk management
• Coaching and mentoring.

2. Behavioral

• Decision Making and Problem Solving
• Concern for quality and standards
• Communicating effectively
• Negotiations and mediation skills
• Ethics and integrity

Interested individuals should CLICK HERE to apply