Public Engagement Assistant (Emerging Voices Exchanges & Alumni Coordinator)

U.S. Mission Uganda
Announcement Number: Kampala-2021-031-RA1
Position Title: Public Engagement Assistant (Emerging Voices Exchanges & Alumni Coordinator)
Opening Period: 11/18/2021 – 12/13/2021
Series: 6510
Grade: FSN 8/FP-6
Salary: UGX 70,307,688
For More Info: KampalaHR@state.gov
Who May Apply: All Interested Applicants / All Sources (Actual FS salary determined by Washington D.C.)
Security Clearance Required: Public Trust- Background Investigation
Duration Appointment: Indefinite subject to successful completion of probationary period
Marketing Statement: We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.
https://careers.state.gov/wp-content/uploads/2018/02/Eight-Qualities-of-Overseas-Employees.pdf

Summary: The U.S. Mission in Uganda is seeking eligible and qualified applicants for the position of Public Engagement Assistant (Emerging Voices Exchanges Coordinator).

The work schedule for this position is:

  • Full Time, 40 hours per week

Start date: Candidate must be able to begin working within a reasonable period of time (4 weeks) following receipt of agency authorization and/or clearances/certifications or their candidacy may end.

Supervisory Position: No

Duties: The Emerging Voices (EV) Exchanges and Alumni Coordinator works under the direct supervision of the Cultural Specialist and has no supervisory responsibilities. Coordinates the Mission’s exchange programs for youth and communities that are not included in traditional U.S. diplomatic engagement, such as civil society groups and under-privileged youth. Designs, plans and implements a broad range of activities to maintain contact with alumni of all EV activities and initiatives.

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Download: Detailed Position description | Emerging Voices Exchanges Coordinator

Qualifications and Evaluations

EDUCATION: University degree in International Relations, Communications, Marketing, Public Relations, American Studies, Intercultural/Multicultural Studies or local equivalent is required.

Requirements:

EXPERIENCE: A minimum of three years of progressively responsible experience in a multilingual, multicultural, or multinational work environment is required, with project management, marketing, public relations, communication, or education duties as a significant part of the job.

JOB KNOWLEDGE: Detailed understanding of the full range of Position Description tactics and tools designed to engage EV audiences, and general knowledge of cross-cultural communications, is required. General understanding of USG exchange programs, regulations and practices is required. Understanding of funding authorities and their planning and reporting tools is required. Must have general knowledge of project management, including defining project objectives, outcomes, and assessment methods.

A thorough understanding of the attitudes and preferences of the EV audience sector in host country, including the regional, ethnic, social, cultural, linguistic and other factors and institutions that shape those attitudes, is required. Detailed knowledge of host-country secondary education, exchanges, and youth programs is required.

Knowledge of typical customer service and marketing tools designed to engage specific audience segments, particularly the EV sector, in the host country is required. Knowledge of latest trends in audience engagement in related public service institutions such as think tanks, museums, academic institutions, professional training institutes, as relevant for the EV sector, is required. Understanding of the complex and changing nature of the information environment, including current trends in international and regional communications as they relate to the host-country communication landscape is required; must be familiar with digital practices and procedures used by or influential with the host-country’s EV sector.

Evaluations: (This may be tested)

LANGUAGE: (Fluent) speaking/reading/writing of English is required.

SKILLS AND ABILITIES: Analytic skills: Must have strong analytic skills and the ability to conceptualize how best to use PD tools to move host-country attitudes in positive ways. Must be able to advise senior leaders of opportunities to promote Mission objectives through exchanges to and from the U.S.; identify, analyze, predict and continually assess EV audience attitudes; and evaluate the impact of projects and modify approaches for best outcomes. Must be able to perceive the emergence of new influencers and adjust operations and programming accordingly.

Communication / Interpersonal skills: Must have excellent customer relations, interpersonal cross-cultural communication skills, and be able to identify and engage key figures critical to shaping local public opinion. Must have excellent written and oral communication skills, including public speaking, interviewing for evaluation purposes, writing reports and contributing material for publication in both English and host-country language; must be able to tailor communications to fit formal and informal situations and different ethnic, religious and linguistic cultures. Must be able to brief on a variety of issues and interpret between English and the host-country language for public programs.

Management skills: Strong management skills are required, including the ability to develop and oversee project budgets and to organize, run, and present professional and exchange projects such as workshops, seminars, digital and in-person conferences, panel discussions, lectures and camps. Must be able to negotiate agreements with partner institutions and manage their fulfillment.

Technical skills: Good keyboarding and data entry skills and excellent familiarity with electronic discovery tools, in particular the Internet, and standard information retrieval practices and procedures are required. Thorough, detailed knowledge of various computer software programs, specifically Microsoft Word, Excel, graphic design and photo editing software, and PD-specific software, databases, and reporting tools is required. Must be able to use social media and mobile platforms, photo and video sharing sites, podcast creation, and basic photo and video tools. Must have good numerical skills to be able to develop and manage projects and monitor grant budgets; must be able to develop descriptive statistical analysis of target audience segments and impact of EV exchanges activities and initiatives.

Availability: Must be available to travel throughout the host country to support EV projects and activities.

Qualifications: All applicants under consideration will be required to pass medical and security certifications.

EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

Other information:

HIRING PREFERENCE SELECTION PROCESS: Applicants in the following hiring preference categories are extended a hiring preference in the order listed below. Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.

HIRING PREFERENCE ORDER:

(1) AEFM / USEFM who is a preference-eligible U.S. Veteran*

(2) AEFM / USEFM

(3) FS on LWOP and CS with reemployment rights **

* IMPORTANT: Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.

** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.

For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc?) and for additional employment considerations, please visit the following link: https://careers.state.gov/wp-content/uploads/2018/04/VA-Definitions-and-Additional-Employment-Considerations.pdf

How to Apply:

  1. All candidates must be able to obtain and hold a Local Security Certification or Public Trust clearance.

All applications must be submitted online. Applicants shall be required to register under the careers page for U.S. Embassy Kampala following instructions on the link below:

Click Here to Apply

  1. For further assistance call 0414-306001
  2. 3. You will receive confirmation of registration and proceed to apply.
  3. On completion of this process, you will receive an auto response via your email.

Required Documents:

In order to qualify based on education, you MUST submit the requested diploma and / or transcripts as verification of educational requirement by the closing date of this announcement. If you fail to provide requested information, or the information you submit is insufficient to verify your eligibility, you will not be considered for this position.

  • Copy of Orders/Assignment Notification (or equivalent)
  • Bachelor’s degree certificates
  • DD-214 – Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)
  • SF-50 (if applicable)

What to Expect Next: Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email.

For further information: the complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained by contacting the Human Resources office.

Thank you for your application and your interest in working at the U.S. Mission in Uganda.

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