Operations Officer Job at SNV Netherlands Development Organisation (SNV)

Company Description

SNV is a mission-driven global development partner, rooted in the contexts and societies where we work. Inspired by the transformational principles and objectives set out by the SDGs, we are committed to building resilient agri-food systems that deliver food security and adequate nutrition; to increasing the reliability and availability of water and sanitation at an acceptable quantity and quality; and to improving access to affordable and sustainable energy for all. In doing so, we aim to strengthen institutions, markets and effective governance within and across the agri-food, energy, and water sectors, reducing gender inequalities and barriers to social inclusion, and enabling adaptation and mitigation to the climate and biodiversity crises.

We are one team of over 1,600 people, the vast majority of whom come from the contexts where we work, in more than 20 countries in Africa and Asia. Together, we are committed to effective and efficient stewardship of resources and maximising positive, lasting impacts.

Our ability to deliver results rests on our robust foundation of experience, knowledge, evidence and learning; our commitment to strengthening capacities and catalysing partnerships; and the relationships and trust of those we work alongside.

Our core values of people-centeredness and respect, equity and equality, and diversity and inclusion, are fundamental to who we are, and what we do. This is reflected in our vision and mission, and strategy, which sets out our aspirations and commitments as our compass towards 2030.

For more information on our operations in Uganda and SNV visit our website: www.snv.org

Job Description

The Operations Officer is part of Operations team within Uganda, this position holder focuses on providing operation support services in the countries, to ensure the availability and quality of procurement, administration, logistics, IT, Safety and security to fully support SNV Uganda smooth operations.

The Operations Officer supports, guides and directs all projects in operation support functions, ensuring a timely response to the projects and the client community. The Operations Officer is often specialised in one (or multiple) operation support functions.


Operation delivery

  • Manages and organises integrated process delivery, optimising the use of guidelines and procedures within projects and/or a field office. This related to one or more of the operations supports services: procurement, administration, logistics, IT, legal and/ or HR. Anticipates on delivery challenges to ensure service continuity.

Analysis and reporting

  • Maintains a management information system to monitor and analyse data on operation support services performance and resources.
  • Gives input on performance of field of operations to Operations Manager.

Business Development

  • Assesses support requirements against project objectives and operating environment. Informs on support activities during future project implementation.

Advisory services

  • Assesses, and advises on the quality of support delivery, against the project needs.
  • Advises projects on adopting efficient operation services according to guidelines and standard procedures.

Process development

  • Identifies, proposes and implements organisation and process improvements, in line with the organisation’s needs and requirements and external developments.

Logistics and Procurement

  • Initiates all procurement of goods and services in line with SNV and donor policies and procedures.
  • Ensures timely completion of procurement in support of programme implementation in line with SNV and donor policies.
  • Prepares budgets and planning for the procurement of expendable and non-expendable equipment.
  •  Arranges accommodations for workshops, client meetings and trainings,
  • Submit sand arrange formal documents (e.g. visa, work permits, custom clearance) and arrange travel arrangements including tickets, transport of personal belongings, utilities and ensure payment, arrange long term accommodations for personnel based on approved travel requests and conform travel procedures.

Inventory & Asset Management

  • Keeps an update   inventory list of equipment, assets and means of transport, and the relevant contracts and leases,
  • organises equipment and stationary procurements, coordinates maintenance and replacement when required, in consultation with and with approval of the supervisor and conform the given authorisation and (procurement) procedures.
  • Ensures efficient inventory management systems are in place and ensures that all procured items are accounted for, and quality/quantity controlled in stock reports and asset inventory management systems.


  • Bachelor’s degree in relevant discipline or higher vocational working & thinking level with relevant work experience of 7 years in operations.
  • Private sector experience will be an added value.
  • Good understanding of complex and large-scale procurement of goods and services preferred.
  • Professional training in procurement, accounting and Information technology is desired.
  • Proven experience in supporting project planning, reporting and budget management.
  • A self-motivated person with good leadership, teamwork, coaching, communication, networking, and organisational skills.
  • Ability to work independently and effectively within tight deadlines.
  • Advanced proficiency in MS Word, Excel, PowerPoint, and social media.
  •  Excellent written and verbal communication skills in English.

Additional Information

Good report writing skills with proven ability to compile case studies, practice, and policy briefs and (other) documents for learning and sharing. Computer skills and software applications (email, word processing, spreadsheets, statistical programs). Skills in teamwork, facilitation, and training. Sensitive and committed to gender equity and diversity.

How to apply

If you believe that your credentials meet the outlined profile, we invite you to apply by uploading your CV and motivation letter in English by clicking on the “I AM INTERESTED” tab. Deadline for submitting your application is Monday 2nd October 2023.

Working at SNV

We offer a challenging work environment, opportunities to lead and innovate, and a commitment to growing your skills in a fulfilling and diverse working environment. Our staff benefit from and contribute to an international global network of experts.

NB: only shortlisted candidates will be contacted.

We do not appreciate third-party mediation based on this advertisement


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