MEAL Manager (NGO Careers) at International Rescue Committee

Requisition ID: req39561

Job Title: MEAL Manager

Sector: Monitoring & Evaluation

Employment Category: Regular

Employment Type: Full-Time

Open to Expatriates: No

Location: Yumbe, Uganda

Job Description

Organization Background
The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people whose lives and livelihoods are shattered by conflict and disaster to survive, recover, and gain control of their lives. Founded in 1933 at the request of Albert Einstein, the IRC works with people forced to flee from war, conflict, and disaster and the host communities which support them, as well as those who remain within their homes and communities. At work today in over 40 countries and 22 U.S. cities, we improve outcomes in the areas of health, safety, economic well-being, education, and power. Given the disparity faced by women and girls, IRC seeks to narrow gender inequalities and ensure the social inclusion of all vulnerable groups in broader policies, processes, and actions affecting their lives.
The IRC has been working in Uganda since 1998 supporting refugees, vulnerable host communities, and various institutions in the country notably the government, community-based organizations, civil society, and the private sector. Currently, the IRC in Uganda has a presence across five sub-regions and six refugee settlements, implementing programming in the sectors of health, protection, and rule of law (PRoL), women’s protection and empowerment (WPE), economic recovery and development (ERD), and education. IRC Uganda also implements cross-cutting programming focused on systems strengthening and accountability to affected persons.
Job Overview
Reporting to the country Monitoring, Evaluation, Accountability, and Learning (MEAL) Coordinator, the MEAL manager will work in close collaboration with field staff in the different sectors to support teams to optimize MEAL capacities and opportunities to ensure high-quality programming for the clients we serve and support the global ambitions of IRC Strategy 100, especially the Data Ambition, and the Country Strategic Action Plan.
The MEAL Manager will ensure that monitoring, evaluation, accountability, and data management system is in place, sufficiently resourced, and successfully implemented from collection to visualization. The manager will ensure that MEAL principles are integrated into every step of the project cycle, as per IRC’s MEAL Handbook, and contribute to the implementation of the Country Strategic Action Plan and Strategy 100. The staff will be responsible for all MEAL-related project actions (project start-up, implementation, and close-out), providing technical MEAL leadership within the region (West Nile and Karamoja) while collaborating with field-based MEAL staff, with specific attention to data quality and use, s/he will be responsible for building the capacity of staff in all MEL related work based on identified needs including providing technical support on data collection methods, data analysis, data quality assurance, client responsiveness, gender analysis, and result-based management. S/he will also ensure quality data collected is entered into a data platform, data analysis is completed by project teams, and will play a key role in the process of reporting on the impact of the IRC program to donors. The MEAL Manager will conduct frequent visits to field operations to assess the quality of the program, MEAL work, and ensure understanding and compliance with MEAL procedures and provide guidance and coaching to staff.
Duties and Responsibilities
Leadership and Partnership
•Manage all technical aspects and actions of MEAL regarding setting up a robust monitoring plan, developing monitoring and evaluation guidelines, frameworks, indicator matrix, and data flow plans working in close collaboration with the Program technical coordinators/Managers, and responding to program needs; foster high standards and practices for quality data, analysis, and reports through the project life cycle.
•Enable accountability to clients, partners, and donors.
•Improve MEAL systems and approaches and foster learning.
•Represent IRC at technical meetings, forums, and other events & build partnerships within IRC and other areas of expertise.
•Champion design, access, and use of data by leaders and partners for shared learning and evidence-based decision-making and adaptations.
•Collaborate with MEAL teams within and outside IRC to support the harmonization of MEAL systems and approaches, sharing capacity and experiences.
Technical Oversight 
•Run the MEAL system and processes for the project in harmony with the MEAL Country and Global Strategies throughout the project cycle which include:
•Collaborate with MEAL and non-MEAL staff to ensure that data is collected, compiled, and checked for its quality and completeness in compliance with IRC and donors’ standards for data quality
•Document and share learning, evidence, and data from previous projects to inform project proposal design
•Implement MEAL plans, revise (digital) data collection tools, follow up on processes for online data management, conduct data quality checks, and audits, and update for data visualization and utilization.
•Undertake regular analysis of monitoring data and work closely with program officers and managers to facilitate decision-making for real-time program adaptation.
•Produce quality reports and update dashboards with key findings that foster learning and decision-making and share in project cycle management meetings and team meetings.
•Identify, document, and share client feedback to improve services and results for our clients.
•Support deployment of surveys such as baseline and end line, needs assessment, pilot studies, client exit interviews, client satisfaction, and the commission of evaluations in coordination with colleagues and partners.
•Support the use of standard mobile data technology and online dashboard to enhance the timeliness and quality of data collection, analysis, and visualization.
•Join and contribute to IRC’s effort in meeting its internal and external accountability commitments through the implementation of sound accountability, client feedback, and response mechanisms.
Human Resources 
•Coordinate, lead, and mentor MEAL officers and assistants; foster timely and high-quality achievement, and an inclusive and respectful team climate.
•Promote the growth and development of others in IRC teams and partners: present high-quality technical training and learning material for partners, colleagues, and junior staff.
•Participate in the recruitment and onboarding of M&E/MEAL assistants, field incentive workers, and enumerators.
Key Working Relationships: 
Position Reports directly: to the MEAL coordinator and  Management in Partnership with the field coordinator.
Position directly: supervises MEAL officers and MEAL Assistants and/or enumerators.


•Bachelor’s degree in statistics, public health, demography, Economics, or a related field. A master’s degree or postgraduate diploma in M&E, statistics, or economics will be an added advantage.
•At least five years of working experience with proven success in designing, implementing, and operating project M&E systems from project initiation to close-out stages.
•Possess technical knowledge of M&E approaches and techniques in the following areas: Outputs, Outcome monitoring; Theories of Change, Logical frameworks, Data collection, Data analysis, Accountability, Client feedback mechanisms
•Experience in conducting primary quantitative data collection and data entry.
•Basic proficiency and experience with mobile data collection such as Kobo, CommCare, and ODK Collect is required, knowledge of Tableau, Power-Bi, or GIS software tools are additional assets.
•Good computer skills in MS Office, especially Excel; and Word – with experience in writing reports.
•Self-motivated and pro-active attitude with good organization, planning, and analytic skills, including prioritizing work, multi-tasking, and attention to detail.
•Flexibility and ability to work under pressure and in constantly evolving work environments.
•Flexibility and ability to work under pressure and in constantly evolving work environments.
•Demonstrated analytical, systematic-thinking, and problem-solving skills are definite assets.
•A strong understanding of accountability and proven ability to build Client Feedback Systems
•Language [specify which language/s are required and at what level of fluency]
•Willingness to travel to various field-level offices.
•Experience in the use of the MOH data collection and management tools, including DHIS2.
•Good report writing skills.
Deadline for receiving applications is 27th March 2023
Professional Standards
The IRC and IRC workers must adhere to the values and principles outlined in IRC Way – Standards for Professional Conduct.  These are Integrity, Service, Accountability and Equality.  In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, Anti-Retaliation, Combating Trafficking in Persons, and several others.
Gender Equality & Equal Opportunity
We are committed to narrowing the gender gap in leadership positions. We offer generous benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances. We welcome and strongly encourage qualified female professionals to apply.
IRC is an Equal Opportunity Employer. IRC considers all applicants based on merit without regard to race, sex, colour, national origin, religion, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.

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