Manager Internal Controls Job at MTN Uganda Limited

Job Expired

Job Description

MTN Mobile Money Uganda Limited is an equal opportunity employer and is seeking to recruit competent individuals to fill the following Position.

Job Title: Manager Internal Controls

Reporting to: Head – Risk & Compliance

Division – Regulatory & Administration

No. of Vacancies: 1

Mission/ Core purpose of the Job

The Primary purpose of this role is to provide oversight of the design, implementation, assessment, monitoring and reporting of the internal control framework within MTN Mobile Money Uganda Limited.

Main Job Functions:

  • Coordinating the implementation of internal controls Maturity actions within MTN Mobile Money (U) Limited.
  • Controls Monitoring to include SOD controls on the Mobile Money System, Financial Controls monitoring, System access controls, Consumer, Agent, Merchant & Partner Fraud Risk Controls.
  • Monitoring and oversight (2nd line assurance role) over Compliance to Internal Policies, Procedures & Processes.
  • Third Party (3PP) Risk Management to include De-risking and Control improvements around 3PP Environments
  • Creating awareness around emerging Risks and newly implemented controls to the Business and the Third Parties.
  • Agent and Merchant Fraud Risk Management control implementation and improvements.
  • Profile Risk Management for Consumer, Agent, Merchant, and Partner categories on the Mobile Money System.
  • Monitoring and reporting on MoMo Agent activity trends and, suspicious or fraudulent behavior and recommending and implementing mitigating actions.
  • Product risk management (Assessments, UAT & SIT, Product performance monitoring)
  • Oversight of Change Management as relates to permissions and channels on the Mobile Money System profiles.
  • Liaising with all business units (primary policies/procedures/process owners) to identify process Gaps and support in implementing improvements.
  • Support management to improve control weaknesses highlighted through assurance activities (Internal Audit, Forensics, External audits)
  • Implementation of Group Fintech and MTN Group Internal Controls.
  • Periodic Reporting to Management, Exco, Group and Board on Internal Controls Maturity Actions
  • Supporting the Head of Risk and Compliance in Execution of other management requests relating to Risk and Compliance.

Job Requirements (Education, Experience and Competencies)


  • Bachelor’s degree in Statistics, Computer Science, IT, or a business-related degree
  • Post graduate qualification (MBA/CA/Masters) advantageous
  • Professional Qualification in Risk, Compliance, Governance or Control field


  • 3-5 years’ experience in Risk & Compliance, Business analysis, Information Security, Internal Controls, Risk & Compliance, or Internal Audit in a medium to large sized organization in the Technology or Financial Services Industry
  • Previous experience in driving internal controls
  • Experience in working across diverse cultures and demographics is advantageous


  • Business analysis and Intelligence
  • Agency, and distribution (FMCG, or Financial services)
  • Commercial Operations


  • Strategy Implementer, Decisive problem Solver, Best Practice Creator
  • Culture and Change Champion, Guiding People Manager, Relationship Builder
  • Results Achiever, Operationally Astute
  • Local & international digital & Fintech trends
  • Understanding of the regulatory environment
  • Fraud Trend analysis
  • High Volume data analysis
  • Knowledge and ability to apprehend and the interrelationship of presented facts in such a way as to guide action towards a desire goal
  • Reporting and Performance analysis

Behavioral Competencies:

Active Collaboration, Complete accountability, Proactive.

MTN Mobile Money Uganda Limited has the obligation to safeguard its employees through providing a working environment that is safe and without risk to the health of its employees. MTN has a Vaccination policy for all its employees to be fully vaccinated against Covid-19 in order to work from its offices and premises.

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