Field Officer (Credit/Collections) at BOYI $ BOYI Limited

Job Expired

About the Company

BOYI & BOYI Limited is a social enterprise that was established in 2019, with the goal of reducing the plight of the rural poor in Uganda, particularly the small-scale rural farmers. Our services range from Grain aggregation, Credit services, and Consultancy services to the Ugandan market within the vulnerable target groups.

Job Description

  • To procure sales and manage customer repayments, plus overall customer relationship on behalf of the company

Key Duties and Responsibilities:

  • Meet with applicants to obtain information for loan applications and to answer questions about the process.
  • Contact prospective customers to present information and explain available services. Explain technical product or service information to customers. Contact current or potential customers to promote products or services.
  • Develop prospects from current commercial customers, referral leads, or sales or trade meetings to identify potential customers.
  • Make presentations on our products to groups and individuals to attract new clients. Deliver promotional presentations to current or prospective customers.
  • Analyse applicants’ financial status, credit risk, and collateral to determine feasibility of granting loans.
  • Obtain and compile copies of loan applicants’ loan application documents, credit histories, corporate financial statements, and other financial information.
  • Review and update credit and loan files of the client.
  • Compute loan schedules as required.
  • Work with clients to identify their financial goals and to find ways of reaching those goals.
  • Collect payments when they fall due and remind clients when the payments will fall due.
  • Negotiate payment arrangements with customers who have delinquent loans.

Qualifications, Skills and Experience:

  • A minimum of an undergraduate diploma in a business discipline.
  • Proven experience as a credit officer or similar sales service role in a financial institution
  • Proven track record of successfully meeting sales quotas preferably over the phone
  • Working knowledge of relevant computer programs and telephone systems
  • Excellent communication and presentation skills
  • Proficient in English and Luganda
  • Skilled in negotiation and dealing with complaints
  • Persistent and results-oriented
  • Patient and able to handle customer rejection


  • Retainer: Ush.150,000 (Upon achieving initial monthly target)
  • Commission:
    • 2% on every successfully completed/paid up loan.
    • 2,500 on every new customer recruited.
  • Medical Insurance
  • Performance bonuses

How To Apply


Interested candidates should send their applications and CV to [email protected] not later than 17th September 2021

More Information

  • This job has expired!
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