Community Partnership Development Manager job at Triggerise

The Job
Join us as the Community Partnership Development Manager at Triggerise, where you’ll play a pivotal role in enhancing our Tiko platform’s ecosystem by developing high-standard partnerships and ensuring outstanding service delivery. Dive into an opportunity where your work directly influences the growth and quality of our operational markets. You’ll be tasked with:
• Develop and refine tools and standards for scouting, due diligence, and partner management that are legally robust and adaptable across markets.
• Prioritize capacity building to empower our partners, supporting their needs to effectively and sustainably meet demand, thereby enhancing service delivery and demand generation within our ecosystem.
• Create compelling offers for business partners, showcasing the clear benefits of joining our platform, with attention to local market variations.
• Manage and advance our B2B partner relationships, ensuring a positive, professional experience, and foster a strategic mix of offerings to meet user needs.
• Implement innovative, tech-based solutions to address capacity gaps in service and demand generation, ensuring our partners’ continual quality improvement.
• Establish quality benchmarks, conduct independent audits, and provide comprehensive training to uphold the high standards of service delivery.
• Launch a certification system for independent providers to join our platform, offering a competitive edge in the market through specialized training and pricing models.

About you
You are a senior strategic leader adept in fostering community partnerships and enhancing service ecosystems. Your innovative approach to developing robust partnerships, coupled with a keen ability to adapt and drive quality in diverse markets, positions you perfectly to empower and expand Triggerise’s operational impact.

• At least 8 years of professional experience, with a solid track record of establishing and implementing partnership frameworks.
• Strong experience with capacity-building initiatives in the African context, adept at segmenting and profiling organizations, and delivering support either directly or via partnerships.
• Skilled in curating partnership offers and managing diverse business relationships.
• Track record of innovating quality improvement solutions in service delivery.
• Competent in establishing and executing provider quality standards and certification programs.
• Clinic background is a plus.

How to Apply

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