Barista job at Kampala Business Lounge

JOB DETAILS:
The Kampala Business Lounge is a new project set to open in Downtown Kampala in July.
We would like to get the team ready so that training can take place and have the hired staff present from inception and thus able to fit into the system.

Position: Barista

Job summary:
The Barista will play a pivotal role in creating memorable coffee beverages and providing outstanding service to our guests.

Key Responsibilities:
1. Espresso Preparation: Expertly prepare espresso-based beverages, including lattes, cappuccinos, and macchiatos, ensuring consistency in flavor, texture, and presentation.
2. Specialty Drinks: Craft a variety of specialty coffee drinks, such as cold brews, pour-overs, and flavored lattes, tailored to individual customer preferences.

3. Customer Engagement: Interact with customers in a friendly and attentive manner, taking orders, providing recommendations, and addressing any inquiries or concerns.
4. Beverage Customization: Accommodate customer requests for drink modifications, such as alternative milk options, flavor syrups, and decaffeinated alternatives.
5. Beverage Presentation: Pay careful attention to detail when preparing and presenting beverages, focusing on latte art, garnishes, and overall aesthetics.
6. Equipment Maintenance: Maintain cleanliness and functionality of coffee equipment, including espresso machines, grinders, and milk frothers, following established maintenance procedures.

7. Upselling and Promotion: Promote seasonal offerings, specialty drinks, and retail products to enhance the customer experience and drive sales.
8. Cash Handling: Process transactions accurately, handle cash and credit card payments, and maintain cash register accountability.

Qualifications:
• Previous experience as a Barista or in a similar customer service role, preferably in a café or coffeehouse environment.
• Proficiency in espresso preparation techniques, including dialing in grind settings, tamping, and steaming milk to achieve desired texture and temperature.
• Excellent communication and interpersonal skills, with a passion for delivering exceptional service and building rapport with customers.
• Ability to work efficiently in a fast-paced environment, prioritize tasks, and maintain composure under pressure.
• Knowledge of coffee varieties, brewing methods, and flavour profiles is desirable.

Work Hours: 8

Experience in Months: 12

Level of Education: Associate Degree

Job application procedure
Applications DEADLINE: 20th May 2024
Send your CV to: kampalabusinesslounge@gmail.com