Assistant Relationship Manager job at KCB bank

JOB DETAILS:
Job Description

KEY RESPONSIBILITIES
• Create and Manage client relationships and accounts to minimize attrition.
• Sourcing new personal banking business opportunities in coordination with the sales team and other units.
• Adherence to KYC and AML policies and procedures.
• Cross sell bank products including assets, liability and electronic banking products
• Initiate personal loans applications and ensure good underwriting practices.
• Prepare and submit relevant reports.
• Managing personal banking portfolios and monitoring daily branch budget for all accounts.
• Sales calls and market intelligence gathering
• Monitor overdrawn, inactive, dormant and zero balance accounts and initiate relevant reports.
• Receive and solve or escalate both verbal and written customer complaints as well as update the complaints register.
• Any other duties that may be allocated from time to time.
• Risk profiling of potential clients and ensure adherence to KYC and AML policies and procedures.

KNOWLEDGE, EXPERIENCE AND PERSONAL COMPETENCIES
• A degree or post graduate degree (Business and/or Finance related)
• Total Minimum No of Years Experience Required 1.5 years.

• Good understanding of banking products, policies and procedures.
• Sound knowledge of the KCB bank products and processes such as account opening and documentation.
• Credit knowledge including understanding and interpretation of financial statements.
• Understanding of behavior and application scoring systems and how to use relevant scoring software.
• Understanding risk management principles, credit scoring principles and procedures.
• Possession of fine underwriting skills and good understanding personal credit processes
• Understanding of competitors and their products and services
• Attend relevant courses and e-learning sessions.
• Good understanding of existing customer profiles.
• The candidate should possess the following interpersonal competencies: Organized, proactive, Innovative, reliable, empathetic, persuasive, good team player, decisive, result oriented, energetic, active, with integrity and culturally sensitive.

Work Hours: 8

Experience in Months: 24

Level of Education: Associate Degree

Job application procedure

Click here to apply >>>

Subscribe to Receive Job Updates via Email

Join our WhatsApp Job Alert Channel

Click Here to Join >>>>

More Information

Apply for this job
Share this job

Leave your thoughts

Jobs By Category

Jobs by Location

Browse through our jobs hub for all the latest jobs, career opportunities and Vacancies . Move up today for a perfect employment on Uganda's Number (1) Job Listing website.

Don't Miss out on the daily job updates, Subscribe Now!

SUBSCRIBE & GET JOB UPDATES