Customer Service NOC Engineer (CSNOC) job at Roke

JOB DETAILS:
JOB SUMMARY
As a Client Support Specialist, you will be the first point of contact for our clients, providing exceptional support and ensuring their needs are met efficiently. You will play a critical role in resolving technical issues, providing product information, and maintaining positive client relationships.

WHAT WE ARE LOOKING FOR:
• A University degree (BSc) Computer Science, Information Technology, or related field
• Proven experience in client support or a related field Excellent communication and problem-solving skills
• A customer-first attitude and the ability to handle challenging situations with ease
• Strong technical knowledge and the ability to learn quickly A team player who can also work independently
• CCNA Certification is an added advantage

Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education: Bachelor Degree

How to Apply

All applications should be sent to jobs@roketelkom.co.ug indicating the position you are applying for in the email subject