Head of Support job at Norwegian Refugee Council

JOB DETAILS:
The purpose of the Head of Support position is to ensure that all support functions are providing high quality and efficient support for programme implementation.

What you will do:
Generic responsibilities
1. Line management for support managers of Finance, HR, Admin and Logistics and ICT
2. Member of the Country Management Group (CMG)
3. Compliance with and adherence to NRC policies, guidance and handbooks and donor/auditor requirements
4. Facilitate the support function`s strategic input to the development of the Country Strategy and Plan of Action
5. Provide input on operational support in proposal development, and to coordinate and align operational support with programme plans.

Specific responsibilities
• The HOS will function as the Head of the internal Country Support Department which is responsible for compliance and implementation of efficient and effective support systems, polices and processes, to ensure standardized and high qualitative support to all programme and field departments in the country.
• Contribute actively and ensure solutions are reached in strategic and key operational matters in budget management, logistics, and Human resources.
• Accountable for providing input on operational support to Country Strategy and Contingency Plan
• Lead NRC internal policy and procedures development and reviews and contribute to strategic planning processes, including the development of efficient systems to achieve the set objectives in the country strategy.
• Accountable for input on operational support in proposal development, and to coordinate and align operational support with programme plans.

What you will bring
Generic professional competencies:
• Minimum 6 years’ experience from a senior management position in a humanitarian/ recovery context
• Experience from working in complex and volatile contexts.
• Allocation of resources and costs expertise
• Documented results related to the position’s responsibilities.
• Knowledge about own leadership skills/profile
• Fluency in English, both written and verbal
• Holds strong soft skills.
• Being a creative and solutions-oriented person.
• Demonstrates dedication/accountability and transparency.

What we offer
• Duty station: Kampala_ Uganda
• Contract: national contract, 12 months (extension possible, dependent on funding)
• Travel: up to 50%.
• Salary/benefits: grade 11 on NRC’s international pay scale.
• NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.
• We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.

Job application procedure

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