Chief of Staff job at Mastercard Foundation

JOB DETAILS:

WAYS YOU CAN CONTRIBUTE
• Works with CEO to shape and articulate the Foundation’s long- and short-term strategic objectives.
• Advances objectives and enables alignment of enterprise initiatives through oversight and coordination of workstreams, regular feedback, and information cascade from the CEO’s office.
• Prepares and/or coordinates development of briefing materials for CEO for meetings, events, or decisions.
• Synthesizes information, including critical information, perspectives of others, factual material, and recommendations for decision-making on particular topics being led by the CEO.
• Develops presentation materials, as required, aimed at high level stakeholder engagements of CEO.
• Works with CEO and Senior Director, Board Governance to provide input and coordinate on Board agendas, support development of Board materials, and follow-up.
• Produces the Quarterly updates for the Executive Committee (ExCo) and Board on progress towards annual goals/KPIs.
• Coordinates with ExCo on agenda topics for Board meetings. Summarizes decisions and guidance from each meeting and debriefs teams on follow-up actions. Tracks these actions in advance of next Board meeting.
• Participates in ExCo and leadership reviews of key topics (e.g., programs, operations, policies, etc.) and follows up to ensure decisions are communicated clearly and implemented in a timely manner.
• Coordinates with ExCo members to develop agendas for ExCo/leadership retreats, General Management Team retreats, and staff updates. This includes direction for these retreats and follow up with accountable parties on agreed outcomes, decisions, and actions.
• Systematically structures and ranks critical matters and avail essential data to facilitate the CEO in making prompt decisions and executing suitable measures.

Stakeholder Engagement and Coordination
• Supports the CEO in high-level meetings (e.g., with Heads of State, senior government officials, business leaders, etc.) and if needed, represents CEO at such meetings (internal and external meetings).
• Builds trusted relationships with internal and external stakeholders to advance Foundation’s objectives.
• Provides a strategic view or recommendation on activities/requests for CEO’s time. This includes events, speaking engagements, media interviews, and interactions with staff and external parties. This ensures the CEO’s preparedness and timely completion of follow-up actions from her engagements.
• Coordinates and engages with functional and program leaders to facilitate completion of strategic initiatives.

Communication & Leadership
• Works closely with Policy and Thought Leadership on key messages for speeches, presentations, and other engagements to ensure consistency of voice, values, and vision.
• Plays a leadership role in partnership with the Public Affairs and Communications team, during crises or high-pressure situations, coordinating responses, and ensuring the CEO is informed and able to make timely decisions.
• Provides leadership for strategic and operational planning to ensure efficient running of the office of the CEO.
• Demonstrates effective and trustworthy leadership for leading and planning meetings, determining business requirements, and guiding teams towards success.
• Provide leadership for strategic and operational planning to ensure efficient running of the office of the CEO.

WHO YOU ARE
• Bachelor’s degree in relevant field from a recognized university.
• Relevant professional qualifications and member of a relevant professional body.
• Minimum 15 years of experience in leadership, staffing, and supporting Senior Executives or a CEO.
• A minimum of 8 years of experience as a Chief of Staff in similar contexts.
• Brings in-depth knowledge and experience in international affairs or international development.
• Experience working in various cultural contexts, and with diverse teams.
• Able to be entrusted with delegated power and approach this work with humility.
• A service mindset and works to enable the success of the CEO and team.
• Strong strategic and analytical skills and capable of providing clear feedback diplomatically.
• A natural problem-solver with a strong bias towards achieving results.
• Demonstrates a high degree of emotional intelligence and ability to make decisions.
• Strategic mindset with deep understanding of operations with bias for responsive plan of action.
• Strong collaborative skills and comfortable working with individuals at various levels of the organization.
• Experience in delivering results in a dynamic environment with time-sensitive demands.
• Excellent written and verbal communications.
• Consummate professional who embodies integrity, discretion, trust, humility, and deep listening.
• You have a commitment to Mastercard Foundation’s values and vision.
• You can accommodate a high level of travel.

How to Apply

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