Senior Manager – Enterprise Applications at MTN Uganda Limited

MTN Uganda Limited is an equal opportunity employer and is seeking to recruit a competent individual to fill the following Position;

Job Title: Senior Manager – Enterprise Applications

Reports to: Senior Manager – IT Services and Operations

Division: Technology

No. of Vacancies: 1

Main Job Functions:

• Responsible for overseeing the support of various Enterprise Applications within MTN Uganda
•  Responsible for the creation and execution of the Continuous Service Improvement program and performance management across these platforms.
• Reviewing and optimizing business continuity strategies, service reporting, service measurement and service level management.
• Working with business to translate their requirements into a technology blueprint together with the Solutions Delivery team, to enable the business to achieve their strategic objectives
• Ensure compliance to documentation and alignment to IT Service Management principles.
• Assist in a long-term applications strategy, including investigation of new systems and planning of upgrades and optimization.
• Ensure program and task deadlines for the team are met and maintain high performance on SLAs for assignments.
• Drive the deployment of new applications; systems software; products and / or enhancements to existing applications.
• Engage with the OPCO to ensure that applications meet business requirements and system goals; fulfil end user requirements and identify and resolve system issues
• Assist with the technical negotiation of contracts with software and service providers and oversee each contract from a service delivery perspective.
• Manage and provide direction for the application team in support of the business operation
• Contribute to pre-testing phase of development in collaboration with the Solutions Delivery teams by evaluating proposals to identify potential problem areas and make appropriate recommendations.
• Manage and liaise with service providers/vendors within the Enterprise Applications Space.

Education:

• BSc in Computer Science, Engineering, IT, Applied Mathematics, or related field
• Programming skills, Unix/Solaris/Linux and Database Administration Skills.
• Vendor management
• Project management
• ITIL

Experience:

• 6 – 8 years related IT experience – preferably in with a technical knowledge of software services; program management experience and a sound understanding of ITIL standards and best practices within operational environments. § Experience managing and growing a tea
• Experience managing a team of application operations staff Strong vendor management and follow up skills.
• More than 6 years of UNIX shell scripting/programming and database administration.
• More than 6 years of experience developing and maintaining applications.

Skills/Competencies:

• Excellent interpersonal skills
• Excellent report writing
• Highly organized and quick to learn

Other attributes:

• Ability to work Long hours/ nights/ Weekends.
• Should be able to work consistently with minimal supervision

MTN Uganda Limited has the obligation to safeguard its employees through providing a working environment that is safe and without risk to the health of its employees. MTN has a Vaccination policy for all its employees to be fully vaccinated against MTN Covid-19 in order to work from its offices and premises. Female applicants are strongly encouraged to apply

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