Manager – Planning and Analytics Job Career at MTN Uganda Limited

MTN Uganda Limited is an equal opportunity employer and is seeking to recruit a competent individual to fill the following Position.

Job Title: Manager – Planning and Analytics

Reporting to: Senior Manager – Business Planning, Analytics and Research

Division – Business Intelligence

No. of Vacancies: 1

Mission/ Core purpose of the Job:

To lead and drive a team of data analysts to build and deploy the MTN Uganda BI analytics roadmap. Support all business verticals with regular and ad hoc analytics to enable greater visibility of business performance and RCA. To manage and own all business performance presentation to management, HUB and group.

Main Job Functions:

1. Budget Planning & forecasting:
Responsible for Business Planning and forecasting modelling for the revenues and non-financial Business targets which involves:
• Reviewing trends in the telecommunications industry and providing insight into issues and events that would affect MTN operations and services to be factored into the business planning process.
• Liaising with other business divisions in the overall business planning, budget and reforecast process to ensure that quality drivers/assumptions for business plans and the business rules are correctly applied to the process and the forecasting scenarios.
• Managing the development of a business drivers framework to understand and quantify the causal impact of key structural, marketing, sales and product decisions on business metrics; use findings to influence business planning, investments and strategy

2. Pricing analysis
Responsible for products & services pricing strategies to ensure economic feasibility and profitability. The tasks include:
• Optimization of the company’s value propositions through developing competitive pricing strategies with segmented propositions targeting specific customers
• Post-launch evaluation of all commercial initiatives including promotional discounting, retention campaigns, pricing changes, bundling, upsell and ancillary sales
• Review feasibility assumptions used versus actual behaviour in market after launch of product, promotion or activity.
• Review and assess of competitive price reactions scenarios
• Work with Product Managers and Marketing Communications to ensure that pricing is understandable and attractive to the target customers

3. Analytics
Responsible for overseeing the delivery of the analytics roadmap:
• Implementation of MTN Group approved tools for advanced analytics
• Standardise processes and frameworks for implementation of machine learning models
• End to end management of the model development and deployment and operationalisation processes
• Ensure compliance to ethical, legal and regulatory guidelines for Artificial Intelligence and Machine Learning operations

4. Management
Responsible for overseeing the Planning and Analytics team and its overall operation which includes:
• Driving best practice, continuous improvement and innovation at process and procedure level
• Constructing, implementing/fine-tuning methods, processes/systems to enhance effectiveness in meeting the organizational goals
• Providing strategic direction for the team, establishing priorities, identifying areas for growth, overseeing and driving the execution of projects. Should have a management style that exhibits high energy, collaboration, active and effective communication to resolve any potential conflicts that may arise
• Having regular team meetings, progress tracking and reporting
• Identifying training requirements for team members, developing programs to address knowledge gaps and enriching knowledge repository within the department.
• Reviewing performance of individual team members and conducting appraisals in accordance with the employee performance appraisal procedures and time schedules
Job Requirements (Education, Experience and Competencies)

Education: 

• A Bachelor’s Degree in Statistics, Mathematics or Economics
• A Postgraduate qualitification in analytics or project management is an added advantage
• Proficient with MS Office application especially Excel and Power Point
• Proficiency in data modeling, analytics and visualisation tools e.g SQL, Python, R, Microsoft Power BI, Tableu e.t.c

Experience:

• At least 5 years’ experience in business analysis, pricing, financial modelling and product evaluation
• Experience in Business Intelligence for telecommunications is desirable
• Experience in hands-on financial forecasting and budgeting
• Experience in advanced analytics tools and technique

Training:

• Products and services
• Process and business modeling
• Relationship management
• Advanced Analytics
• Financial modeling
• Budgeting & budgetary control
• Statistical analysis

Knowledge:

• Telecommunications industry
• MTN Uganda consumer products and services
• Understanding of competitors’ products
• Understanding the regulated environment
• Consumer environment and factors impacting consumer demand
• Customer value management
• Financial modelling analysis
• Business acumen- understanding of the business as a whole
• Trend analysis and interpretation
• Advanced analytics tools and techniques
• Forecasting techniques
• Knowledge and ability to apprehend the interrelationships of presented facts in such a way as to guide action towards a desired goal
• Ability to clearly and succinctly articulate and present complex problems and solutions to all levels of the organization

MTN Uganda Limited has the obligation to safeguard its employees through providing a working environment that is safe and without risk to the health of its employees. MTN has a Vaccination policy for all its employees to be fully vaccinated against Covid-19 in order to work from its offices and premises. Female applicants are strongly encouraged to apply.