Senior Consultant Products & Applications at MTN Uganda Limited

Job Expired

Job Title: Senior Consultant Products & Applications

Reporting to: Senior Manager-IN/VAS

Division – Technology

No. of Vacancies: 1

Level of work:  3 (16)

Mission/ Core purpose of the Job

To support and supervise the VAS applications development team by ensuring timely delivery of solutions as per marketing/business needs

To ensure adequate capacity planning and management of internal VAS applications/systems

To ensure efficient and innovative solution and product designs for MTN U products and services as per marketing/business requirements

Manage, develop and grow the VAS Apps team

Main Job Functions:

  • Development and testing of solutions/products using any of the common programming languages according to the agreed specifications of the requesting department
  • Optimization of existing VAS applications to ensure VAS systems performance meets customers’ expectations and maintains company KPIs and proactive monitoring of internally developed applications.
  • Development of technical documents to be used for new products/solutions including technical specifications and operations and maintenance manuals
  • Performing O&M tasks and provision of L3 support for resolution of incidents related to the internally developed applications
  • Development of scripts to ensure efficient collection of statistics and generation of required reports
  • Research into new VAS solutions or the improvement of existing ones
  • Act as technical lead in VAS applications projects and manage the projects that are not run by the capital projects team
  • To carry out research that results in new VAS applications solutions or the improvement of existing ones
  • Manage and grow the software dev team

Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA’s)

  • Ensure proper VAS Application project and specification scoping before development
  • Ensure best practice planning and development of all VAS Applications to ensure customer centricity targets
  • Manage and grow the software dev team
  • Research, plan, develop and deploy new/improved solutions
  • Plan, coordinate and manage the implementation of marketing-Initiated projects
  • Ensure effective business risk management in all activities
  • Ensure that all plans and solutions are documented well for future reference
  • Provide timely recommendations to ensure effective capacity planning for all VAS applications systems
  • Accurate and regular performance reporting to the various stakeholders
  • Champion automation and efficiency within the department
  • Ensure resilience and redundancy within the VAS applications delivery platforms
Qualifications

Education:

Bachelor of Science degree in Information Technology or Computer Science or any related degree

Experience:

  • Experience managing a team of developers and enterprise software projects
  • At least more than 4 personal programming endeavor (e.g. hackathon, personal or business application)
  • More than 6 years of UNIX shell scripting/programming and database administration
  • More than 6 years of experience developing and maintaining applications

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